A TSA agent convicted of stealing more than $800,000 worth of goods from travelers said this type of theft is “commonplace” among airport security. Almost 400 TSA officers have been fired for stealing from passengers since 2003.

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“TSA is probably the worst personnel manager that we have in the entire federal government,” said Rep. John Mica, chairman of the House Transportation Committee. “It is an outrage to the public and, actually, to our aviation security system.”